AI service intelligence · always in motionInteligjence AI per sherbim · gjithmone ne levizje

Every conversation,
in flow.
Çdo bisede,
ne flow.

flow turns Facebook and Instagram messages into precise answers, resolved questions and customers who feel understood — even while your team sleeps.flow i kthen mesazhet ne Facebook dhe Instagram ne pergjigje te sakta, kerkesa te zgjidhura dhe kliente qe ndihen te kuptuar — edhe kur ekipi juaj fle.

FacebookInstagramHuman oversightMbikeqyrje njerezore24 / 7
Scroll to enterLeviz per te hyre
01

One continuous intelligenceNje inteligjence e vazhdueshme

A message arrives.Nje mesazh arrin. flow understands.flow e kupton. Your business moves.Biznesi juaj leviz.

02 · INTELLIGENCEINTELIGJENCA

Not a script.
A living service layer.
Jo nje skripte.
Nje shtrese sherbimi qe jeton.

It reads the moment: the language, the intent, the context and the boundaries you define. Then it answers with your standards — never generic, never careless.E lexon momentin: gjuhen, qellimin, kontekstin dhe kufijte qe percaktoni. Pastaj pergjigjet sipas standardeve tuaja — kurre ne menyre gjenerike, kurre pa kujdes.

Femis
21:47
A keni diçka per lekure te thate, jo me shume se 20€?
Po — i kam tri zgjedhje qe pershtaten. Po t'i tregoj nga me e buta?
Message…
LANGUAGEAlbanianDetected in 38 ms
INTENTProduct adviceBudget understood
POLICYWithin scopeSafe to answer

03 · ALWAYS ONGJITHMONE AKTIV

02:14

Your doors can close.
Your service does not.
Dyert mund te mbyllen.
Sherbimi juaj jo.

02:14:06Customer understoodKlienti u kuptua
02:14:09Answer deliveredPergjigjja u dergua
02:14:22Human review not requiredNuk kerkohet nderhyrje njerezore

04 · CONTROLKONTROLLI

Automation,
with a pulse.
Automatizim,
me puls.

Every conversation stays visible. Pause the assistant for one customer, take over instantly, adjust how it speaks and see what needs attention — from one calm workspace.Çdo bisede mbetet e dukshme. Ndaleni asistentin per nje klient, merreni biseden menjehere, pershtatni menyren si flet dhe shihni çfare kerkon vemendje — ne nje hapesire te qete pune.

Good morning, Arta.Live · All systems healthy
Conversations184+18%
Resolved by flow91%
Needs attention3Live
EElira H.Product question resolved
flow
AssistantActive
New conversationProduct recommendationResolved by flow · 7s
Needs youDelivery exceptionTap to take over
flow product interface

05 · TRUST BY DESIGNBESIM NGA DIZAJNI

Your channels.
Your rules.
Your control.
Kanalet tuaja.
Rregullat tuaja.
Kontrolli juaj.

  • 01Explicit connectionLidhje e qarteYou choose exactly which Facebook Pages and Instagram accounts flow may serve.Ju zgjidhni saktesisht cilat Faqe Facebook dhe llogari Instagram mund t'i sherbeje flow.
  • 02Encrypted credentialsTe dhena te enkriptuaraAccess tokens and sensitive keys are protected at rest and never shown to workspace users.Tokenet dhe çelesat e ndjeshem mbrohen ne ruajtje dhe nuk u shfaqen perdoruesve.
  • 03Human authorityAutoritet njerezorPause, review or take over at any moment. Automation never removes responsibility.Ndaleni, rishikojeni ose merreni biseden ne çdo moment. Automatizimi nuk e heq pergjegjesine.

Ready when your customers areGati kur jane klientet tuaj

Put every conversation
into motion.
Vere çdo bisede
ne levizje.

Connect the pages you manage. We will review and prepare your workspace with care.Lidhni faqet qe menaxhoni. Ne do ta rishikojme dhe pergatisim me kujdes hapesiren tuaj.